Frequently Asked Questions
Everything you need to know about bringing authentic Mexican style to your home.
Are your home decor products authentic and handmade?
Yes, every item at MexiStuff is ethically sourced and handcrafted by skilled artisans in Mexico, ensuring unique quality and traditional craftsmanship for your home.
How do you ensure fragile items arrive safely?
We use specialized, reinforced packaging and eco-friendly padding to protect our ceramics, glassware, and wall art during transit to ensure they reach your doorstep in perfect condition.
What is your return policy for home goods?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund or exchange.
How long does shipping take within the United States?
Standard shipping typically takes 5-7 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery's progress.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to bring MexiStuff to more countries in the near future.
How should I care for my artisanal textiles and pottery?
Specific care instructions are included with each product. Generally, we recommend hand-washing textiles in cold water and hand-washing painted ceramics to preserve their vibrant colors.